What Is BPO

What is BPO?

Business Process Outsourcing (BPO) is the outsourcing of certain business activities in order to manage costs and efficiencies. A BPO call center performs customer service, help desk, and other call-related functions, usually from a remote location, although in some instances from a client-owned location.

As one of the industry’s leading business process outsourcing providers, GC Services offers a wide array of accounts receivable and customer care solutions to both public and private sector organizations. We provide custom-tailored solutions to meet specific performance objectives and service levels. Our partnerships include clients from numerous industries, including the automotive, banking and financial services, cable and satellite, consumer goods/computer manufacturing and electronics, retail, telecommunications, utility, mortgage, student loans, and governmental sectors. This diverse experience allows us to deliver best-in-class solutions to our clients, with highly skilled management and staff.