Top 10 Call Center Ranking in the U.S

East Coast Utility client recognized GC Services for our contribution to their Top 10 Call Center Ranking in the U.S. from Benchmark Portal

The above recognition/award is just one example of many awards our company has received since 1957. We have been a pioneer in our industry, recognized as a company which sets the benchmark in quality, service, and compliance. These awards come from our clients throughout a wide array of industries. Selection for the awards consider numerous factors, such as superior performance in competitive operating environments, compliance with contractual requirements, industry best practices, and commitment to exemplary customer service. Below are some other awards we have received through our commitment to being the unparalleled leader in quality performance, compliance and client service.

  • Agency of the Year Award (repeated student loan awards)
  • Competitive Performance Award (bank card client)
  • Excellence in Performance Award (Top Vendor – electricity utility provider)
  • Innovation Award (bank card client)
  • Most Compliant and Top Liquidation Performance (banking client)
  • Partner of Choice (auto finance client)
  • Partner of the Year and Compliance Award (bank card client)
  • Ranked #1 Annual Performance Evaluation (government tax program)
  • Recognized for our contribution in achieving the highly sought-after top ranking of JD Power & Associates’ Highest in Customer Satisfaction, three consecutive years (utility client)
  • Recognized for our contribution in achievement of top 3 ranking of J.D. Power & Associates Consumer Financing Satisfaction Study (auto finance client)
  • Supplier Excellence Award (two consecutive years – wireless telecommunications company)
  • Top Supplier (bank card client)
  • Vendor of the Year Award (10 consecutive years – top 10 auto finance company)