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- Case Study: Here Today, Home Tomorrow, a Call Center Response to Covid-19
- Case Study: How a Texas utility is growing stronger during the COVID-19 pandemic.
- Case Study: How the Largest Grocery Chain Stepped up for Customers During the COVID-19 Pandemic
- Case Study: Planning, Adaptability & Compassion Allows a Florida Utility to Continue to Deliver Excellent Service
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Posts by category
- Category: Recognition
- 2018 Strong Compliance Award
- 2018 Partnership Awards
- 2018 On-Site Surveillance
- 2018 Compliance Excellence
- 2018 Process Excellence
- 2017 Innovation Award
- Excellence in Performance Award
- Top 10 Call Center Ranking in the U.S
- 2017 Partner of Choice
- J.D. Power & Associates Ranking for Highest in Customer Satisfaction
- Competitive Performance Award
- Doing the Right Thing Award
- 2016 Most Compliant Award and Top Liquidation Performance
- 2016 Partner of the Year Award and Compliance Award
- Supplier Excellence Award
- 2015 Award for Best Compliant Agency
- Top Supplier in 2015
- J.D. Power & Associates’ The 2013 U.S. Consumer Financing Satisfaction Study
- Category: Whitepapers