Engaging Employees through Technology

Introduction

High levels of motivation are closely linked to employee engagement. Highly productive employees provide companies with a number of benefits, including:

  • Increased profitability
  • Better problem-solving
  • Increased ability to handle uncertainty
  • Increased retention rates
  • Higher scores on customer satisfaction

How can we use technology to more effectively engage our employees?

Background

The following options show some of the ways that management can motivate their employees.

The above options are all viable, but what if you could provide ways for your employees to motivate themselves? Instead of employees waiting for feedback on their performance, what if technology could provide instant access to that feedback?

Solution

That is just what GC Services has done. All of our employees have access to an app called “Performance Manager”. This app can be downloaded to the employee’s desktop or smartphone. Employees can now access their individual KPIs at all times to measure their current performance to goal. Instead of waiting for a manager to provide them feedback, they can see how well they are performing to goal at a moment’s notice.

Through use of this product, we have seen a consistent increase in performance across our employee base. We know our employees always want to be good performers. Performance Manager allows them to have the information necessary to adjust performance at his/her fingertips, so they can reap the benefits of increased productivity.

This increased productivity has a number of benefits:

For our employees:

  • Potential for increased salary and bonus
  • Opportunity for career progression
  • Job security

For GC Services:

  • Better performance for our clients
  • Increased profitability
  • Fosters long-term relationships with our clients — the average tenure of our current clients is 14 years, with many relationships lasting 20, 30 and 40 years or more.

For our clients:

  • Consistent performance
  • Happy customers
  • The opportunity to keep costs in line and receive excellent service

Conclusion

GC Services dedicates time and effort into discovering ways to keep our employees motivated to perform at a high level. If you are interested in having these benefits work on your behalf, contact GC Services and ask how we can partner with you.

Works Cited