Customer Care – Teleservices

Customer Care Services

GC Services is an expert in designing and structuring outsourcing solutions. Our commitment to providing the highest quality service to our clients makes us what we are today – an award-winning provider of strategic customer care solutions. We offer multilingual and multi-channel services that ensure each client’s brand and image are preserved with every customer interaction.

Keys to our growth and continued profitability remain as they have been since our inception in 1957 – a progressive and resourceful corporate culture coupled with flexibility and creativity in meeting our clients’ new and unique challenges. Today, our employees provide a variety of call center services, including:

  • Customer Care Call Handling
  • Sales Order Entry Taking and Tracking
  • New Application Processing and Credit Approval Processing
  • Error Processing
  • Retention, Saves, and Winbacks
  • Third Party Sales Verification Services
  • Email Services
  • Chat Services
  • Executive Escalation
  • Quality First Monitoring
  • Back Office Processing