Accounts Receivable Management (ARM)

Accounts Receivable Management (ARM)

GC Services emphasizes customer satisfaction and positive customer service behavior during its initial and follow-up training sessions, as well as during all customer interactions. In a collection environment the objective is simultaneously two-fold: collect the money and keep the customer. Our strategy is described as: Firm, Fair, and Friendly. Extensive new-hire and ongoing training ensures our staff is equipped with the voice control, scripts, and guidelines they need to consistently and uniformly implement this strategy. We utilize a combination of tenured management, customized operational strategies, and progressive technology to ensure the best performance for each of our clients.