About GC Services

About Us

As one of the industry’s leading business process outsourcing providers, GC Services offers a wide array of accounts receivable and customer care solutions to both public and private sector organizations. We provide custom-tailored solutions to meet specific performance objectives and service levels. Our partnerships include clients from numerous industries, including the automotive, banking and financial services, cable and satellite, consumer goods/computer manufacturing and electronics, retail, telecommunications, utility, mortgage, student loans, and governmental sectors. This diverse experience allows us to deliver best-in-class solutions to our clients, with highly skilled management and staff.

GC Services’ distinguishing factors include our financial strength, industry longevity, tenured leadership, and our focus on compliance and security.

We are comprised of three distinct operating divisions:

What We Offer

Customer Care

We provide a full range of specialized multi-channel customer care programs, including payment and billing inquiries, customer onboarding, order entry, order tracking, executive escalations, credit verification, fraud control, damage claims, back office, and more.

Delinquent Account Receivables Management

Working as an extension of our clients’ operations and typically in the client’s name, our first party collection services include early stage collection, cure programs, and pre-charge-off programs.

Defaulted Account Receivables Management

We offer third party collections and skiptracing, providing a compliant, customized approach to every program, with highly trained agents and tenured management. SOC 2 certified.